1. General Provisions
This Privacy Policy defines the rules for processing and protecting personal data provided by users in connection with the use of the website neurohiveai.agency. The Policy complies with Articles 13 and 14 of the GDPR and the ePrivacy Directive.
2. Data Controller
Vadym Klius, operating under the business name Neurohive AI
Address: ul. Prosta 70, 00-838 Warsaw, Poland
Email: biuro@neurohiveai.io
Phone: +48 509 980 939
3. Types of Data Collected
- Identification data: name, surname, job title
- Contact data: e-mail address, phone number
- Technical data: IP address, cookie identifiers, server logs
- Voluntary data entered in forms (e.g., inquiry content, company name)
4. Purposes and Legal Basis of Processing
- Responding to inquiries – Article 6(1)(b) GDPR (pre-contractual steps), stored for 3 years from last contact
- Direct marketing – Article 6(1)(a) GDPR (consent), stored until consent is withdrawn
- Analytics (GA4, Consent Mode) – Article 6(1)(a) GDPR (consent), stored up to 2 years
- Ensuring website security (logs) – Article 6(1)(f) GDPR (legitimate interest), stored for 12 months
5. AI Chat (BETA) – Disclaimer
The AI chat feature is in a beta version. Answers may be inaccurate or go beyond the scope of the company’s activity. Price quotes provided are indicative and do not constitute a legally binding offer.
6. Cookies and Similar Technologies
The Website uses cookies as described in the Cookie Policy. On the first visit, a consent banner appears with the options: “Accept all”, “Reject all”, and “Settings”. Users may change their preferences anytime via the “Change cookie settings” link in the footer.
7. Data Recipients
- Hetzner Online GmbH (EU – hosting)
- Kommo (CRM, EEA)
- Google LLC (Analytics, based on EU–US Data Privacy Framework)
8. Third-Country Transfers
Data is transferred to the USA in accordance with the EU–US Data Privacy Framework or Standard Contractual Clauses (SCC).
9. Your Rights
- Access to your personal data
- Rectification of incorrect data
- Erasure of data (“right to be forgotten”)
- Restriction of processing
- Objection to processing
- Data portability
Send requests to biuro@neurohiveai.io. You also have the right to lodge a complaint with the Polish DPA (UODO).
10. Data Security
The Controller applies TLS encryption, pseudonymization of logs, backups, and access minimization policies.
11. Policy Changes
This Policy may be updated. The new version will be published on the Website with an updated effective date.